Innovation is our calling. You are our inspiration. Jackrabbit’s expert developers are continuously transforming ideas into enhancements, automatically updated at no extra charge.
Jackrabbit is always improving and adding new features and enhancements. Review the latest enhancements below and click at the bottom to see more enhancements.
|1||06/06/18||Events: New Copy & Edit Options||Events have new copy and edit options!|
*New Copy Event Type button See Copy Event Type
|2||06/06/18||Edit Settings>Drop-down Lists: Renamed Hide & Private||Edit Setting's Drop-down List pages were changed to improve the Hide and Private names, so they are more meaningful to you. The new names are Hide from customers and Hide from users. See New Names|
|3||06/06/18||Staff Portal: Change to Class Name for Private Classes||Staff Portal's Manage Classes list now shows the student name, instead of the class name, when the class max size is 1 and enrollment is also 1.|
|4||06/06/18||Parent Portal: Added Print, Changed Category Display||Parent Portal now does the following:|
*Print Class Schedule See Print Schedule
|5||06/06/18||Parent Portal: Cart Improvements||Parent Portal's Cart is updated to improve the parent experience when enrolling|
*If you don't post tuition fees in the parent portal, parents will not see the cart. Instead they'll see a confirmation of enrollment.See example
|6||06/06/18||Who's Scheduled to Be Here: Multiple Changes||Who's Schedule to Be Here report has improved with the following:|
*Category1 is multi-selectSee New Options
|7||05/22/18||Reports Menu: Added Report Categories, Removed Individual Reports||The Report menu no longer shows a long list of individual reports. Instead, it shows report categories, for example Families/Students, Classes/Enrollment, etc. See Report Menu|
If you don't know the category the report you're looking for belongs to, click on Find Reports in the Report menu and use the Keyword Search field.
You can save any report as a Favorite for quick access. Saving a report as a favorite
|8||05/22/18||Time Report: Added Salaried Search Criteria||Time Report has a new search option for Salaried. This includes a drop-down option for Yes, No and No Value. No Value makes it easy to find staff who's Salaried field is blank because it hasn't been set. See Time Report's Salaried Search Criteria|
|9||05/22/18||Problem Accounts: Added Search Criteria to Several Pages||Several pages have a new search criteria for Include Problem Accounts, with a Yes/No drop-down list. Each page is listed below with it's default setting value:|
*Email/Text Families - default is Yes
|10||05/15/18||Parent Portal: New Events Calendar Icon||Parent Portal's Find Events page has a new View Calendar icon so parents can see events in the old calendar format. Once a parent selects an event in the calendar, it takes them back to the portal, where they click Add to Cart. |
See Find Event's View Calenard Icon
See Event Calendar
|11||05/15/18||Parent Portal: Added Class Start Date Options||The Parent Portal's Find Classes page has a new class Start Date sort and filter option. See Start Date Sort & Filter|
The Parent Portal Settings page in your database has a new setting for Show Class Start Date. Your database is set to Yes so there's no change for parents. If you change this to No, then all start dates in the parent portal will be hidden. This also hides the new Start Date sort and filter mentioned above. See Show Class Start Date Setting
|12||05/15/18||Calendars: Added Class Count||The class calendars now have class count above the calendar to show how many classes exist. This appears in the Weekly View, Room View and Day View. Where are the calendars? Go to your Dashboard and look for the Calendar button towards the top center of your screen.|
Where's the Calendar?
See Weekly View Class Count
|13||05/08/18||Family Search: Added Total Cards on File column||In Family Search, when Show ePayment Fields is set to Yes, a new Total Cards on File column will display in the report results. This gives you more visibility to how many credit cards each family has saved on file. See Total Cards on File column|
|14||04/30/18||Parent Portal: Added More Event Filters||Parent Portal's Find Events has new filters for Event Type and Days of the Week. See Parent Portal Event Filters|
|15||04/25/18||Parent Portal: Added Session and Class Start Date||Parent Portal's Find Classes page now has the Session and Class Start Date displayed in the class list. See Find Classes|
|16||04/17/18||Parent Portal: Added Print Transactions||Parent Portal can now print transactions from the Transaction History page. We are working on adding the ability to print from more pages and these will be announced when they are completed. See Parent Portal Print Transactions|
|17||04/10/18||New Mobile Responsive Parent Portal is Live||We are excited to tell you the new mobile responsive Parent Portal is live! The new portal has a modern look and adjusts to a mobile-friendly view when using a smartphone or tablet. This makes it easier for your customers to register, make payments and view schedules online.|
1.Use email template #108.2 to tell parents the new Parent Portal is now live. Replace the yellow highlighted text with the following link to the parent portal: https://app.jackrabbitclass.com/jr3.0/ParentPortal/Login?orgID=xxxxxx. Make sure to replace the XXXXXX with your Org ID (found under Tools > My Account). See template 108.2
There's nothing more for you or your families to do. Here's some more detailed information:
*Website links to the parent portal don't need changed. The old URL automatically redirects to the new URL.
|18||03/27/18||New Parent Portal Coming 4/10/2018||We are excited to tell you the Parent Portal is being updated on April 10th! We wanted to share the news with you so you can notify your families in advance.|
The new portal has a modern look and adjusts to a mobile-friendly view when using a smartphone or tablet. This makes it easier for your customers to register, make payments and view schedules online.
We have created two new email templates and a new portal video to send to your families. This is the recommended procedure:
*Use email template #108.1 to tell parents the new Parent Portal is coming April 10th.There's nothing more either you or your families need to do. When the new portal goes live on April 10th, families will log in as they always have and they'll have a nice new portal experience!
|19||03/08/18||Student Enroll Update||The Student Enroll page is updated with the following:|
*The filters above the grid are changed to column searches. Each of these columns has a drop-down list of options to help you pick the right option.See Student Enroll
|20||02/20/18||NEW Twilio Texting Service||Jackrabbit now offers Twilio as another option for sending text messages! Twilio's benefits:|
*Send more texts daily by purchasing multiple texting numbers.Click Here for Twilio Setup Information
|21||01/30/18||NEW EMV Chip Card Terminals||Jackrabbit now supports EMV chip credit card terminals (swipers)! If you're interested Click here for more information|
|22||01/30/18||Updated Help Center||Jackrabbit's help center has a new look! Saved help center bookmarks need to be updated to open the new help center. |
Here are a few highlights:
*Intuitive, easy to use search
|23||01/23/18||New User Roles||To communicate more effectively with you and other people at your company using Jackrabbit, we've added User Roles. When logging in, users are asked to pick the role(s) which best fit them. Roles has also been added to Manage Users & Permissions and Add/Edit Users. This doesn't change user permissions. See Login with User Roles Question|
|24||01/23/18||Online Web Registration Settings: Page Updates||Several changes made to the Online Web Registration Settings page:|
*Reorder several fieldsSee Online Web Registration Settings
|25||01/16/18||NEW QuickBooks Online Integration||Jackrabbit now integrates quickly and easily with QuickBooks Online! To see it in action, watch this video|
|26||01/16/18||Who's Scheduled to be Here Report: New Options||The Who's Scheduled to be Here report has new options:|
*Added display criteria for Show Skill/Level StartedSee new options, See report
|27||01/09/18||New Favorite Reports||You can now set your most frequently used reports as your Favorites! Favorite reports are easy to find by hovering over the Reports menu and clicking the new Favorite Reports option. |
How do you set reports as a Favorite?
*Go to the Reports menu and click All ReportsFavorite reports are per user, meaning your favorites won't be set as anyone else's favorites. Favorite reports are different than the favorite search criteria you can save after you've opened a report.
See Favorite Hearts, See Favorite Reports Section
|28||01/09/18||Future Transfer: Update to allow transferring into a class with a future drop date||Future transfers now allows transferring a student into full classes which have a future drop. |
When searching for classes to transfer into, check the Show Full Classes checkbox in the Filter Classes section at the top of the page. After selecting the class, the first date the opening is available is shown.
See Search Class, See Transfer Student
|29||12/19/17||New Class/Event Revenue Summary Report||There's a new report called Class/Event Revenue Summary! This report shows per class/event the number of enrolled students, the average revenue per student and the revenue total. This report is available in both a detail and summary format.
Things to be aware of:|
*A transaction needs to have a class/event selected in order to be included in the reportFind New Reports, Search Criteria, Report
|30||12/19/17||Submit a Support Ticket Update||The Submit a Support Ticket page was updated to make it easier for you to tell us what you need help with!|
*First pick either Jackrabbit feature or My account Submit a Support Ticket
|31||11/30/17||Transfer Student: Added Edit Transfer||When a student has a scheduled transfer, it can now be edited! Click on the Edit Transfer link from either the Student Classes tab or the Classes Enrollment tab to edit the transfer information. |
View Edit Transfer Link, View Edit Transfer page
|32||11/21/17||Absences-Makeups Report: Various changes||The following changes were made to the Absences-Makeups Report:|
*Category1 changed to multi-selectNote: This report is only available to clients tracking absences, clients tracking attendance don't have this report.
|33||11/21/17||Enter Absences: Moved Absence Date||When entering absences inside the Jackrabbit application, the Absence Date was moved from each row in the student list to above the student list. |
It will also give a warning when an absence date is possibly incorrect. For example, when the absence date isn't a day the class meets or the date is before the class start date.
|34||10/31/17||Show/Hide Columns: Added to more pages||The ability to show and hide columns was added to the pages listed below. View Show/Hide Columns Example|
*Students>Add Skills to Classes
|35||10/24/17||Internet Explorer running on Windows Vista & earlier no longer supported||We've stopped supporting Internet Explorer (any version) running on Windows Vista or earlier. This means you will not be able to log in to Jackrabbit if you're using one of these. |
If you aren't able to change or don't want to change your current device or Internet Explorer version, you can use Chrome or Firefox to access Jackrabbit. Below are the links:
|36||10/17/17||Staff Portal Skills: Added Check All||In the Staff Portal, when a staff person clicks on the skill column header, a modal opens with a list of students. Checkboxes were added above the student list to act as check-all students. This will make it a lot faster to mark all students when needed. View Staff Portal Skills Check All Students|
|37||10/10/17||Staff Portal Settings: Added Setting to Update Skill/Level Date Attained||Skills/Levels has a new setting called "Update Skill/Level date attained when all Subskills are attained". When set to yes, the system automatically sets a Skill/Level with a date attained when the last Subskill becomes attained. This is defaulted to No for all databases. To change to Yes, go to the Students menu and click Skills/Levels. View New Skills/Levels Setting|
|38||10/10/17||Staff Portal's My Schedule: Added Events and Filters||The Staff Portal's My Schedule tab now shows Events! There are two tabs, one for Classes and one for Events. The Classes tab has a new Session filter and the Events tab has a filter for event timing. View Class Example, View Event Example|
|39||10/10/17||Class Summary Tab: Auto-update Enrollment Numbers||The Class Summary tab enrollment numbers section will automatically refresh/update when any of the following are done:|
*Edit Max Size & save changes
|40||10/10/17||Transfer Student; Added Future Transfers||Transfer Student now allows you to schedule future transfers! There are new fields to enter the current class's Drop Date and the new class's Enroll Date. When the drop date arrives, the system will automatically drop the student from the current class and enroll the student in the new class. A few format improvements were also made to make it easier to use. View Transfer Student|
|41||10/04/17||Statements: Added Text Formatting||Statement's header and footer now have text formatting options. These are located in Edit Settings>Statements, Statements Email and Statements Print. Simply click the pencil icon to open the text formatter. View Header Text Formatter Example|
|42||10/04/17||Staff Portal: Updated Date & Time Entry||Staff Portal's date and time pickers were updated to allow manual entry, along with adding a calendar icon and time filed formatting as time savers. View Staff Portal Date & Time|
|43||09/13/17||Password Requirements Update||The next time you change your password or add a new person with a password, the requirements have changed. Passwords need to be 9 digits long, with at least 1 upper case letter, 1 lower case letter and 1 number. View Password Requirements|
|44||09/13/17||Weekly Calendar for Makeups: Changes Made||When scheduling makeups, the Weekly Calendar has been changed to hide classes not at the Family Location. If you'd like to see classes at all locations, click the Change Criteria button to select Locations.|
|45||09/07/17||Statements: Paid/Unpaid is Smarter||Statements Print and Email were made smarter when you're running statements for paid and unpaid transactions with a transaction date range. It now looks at the timing of payments in relation to the transaction date range entered, to determine which transactions are paid and unpaid.|
|46||09/07/17||Staff Portal My Time Card: Added Expand/Collapse||An Expand All button was added to quickly open all date's detailed information. This makes it easier and faster to see and enter time. View Expand All|
|47||08/29/17||Families Search: Added "(no value)" ePayment Schedule Option||Families Search - ePayment Schedule's drop-down list has a new option for "(no value)". This gives you a way to find families who don't have anything entered in their ePayment Schedule field. View ePayment Schedule's New Option|
|48||08/29/17||Staff Portal Settings: Added setting Include Skill/Level Notes||A new setting was added to the Staff Portal Settings page, called Include Skill/Level Notes. This is defaulted to "Yes" for all databases so it works as it always has. Change this setting to "No" if you don't want to include the skill/level notes in the Skill Activity Email. View New Setting|
|49||08/29/17||Staff Portal: Added buttons for easier navigation||The Staff Portal now has buttons to go between the Attendance and Skill/Level pages faster. A button was also for Email. View Staff Portal Buttons example|
|50||08/15/17||Transactions Search Page Update||Transactions Search was updated to make it easier to read by adding more space between fields, moving page notes into tool tips and removing colons. View Transactions Search|