Support & Training

It’s easy to set up and use. Our interactive wizard takes you through the set up steps, expert training is available through video tutorials, and our friendly customer support team is available to help you via email, live chat, and phone support.

Support—with you every step of the way

Our team sets the bar high in providing responsive, thorough, caring service with a smile. Through the support button in your database, you can submit a ticket, start a live chat, or initiate a phone call with our support team.
Learn about our Support

Getting Started—easy start tools

We’ve designed Jackrabbit to be easy to learn and easy to use with lots of great tools at your fingertips to get started.

Learn about how to Get Started

Training Videos—see the system in action

Possibly the very best resource we offer for learning Jackrabbit in the comfort of your home or office.

See our list of Training Videos

Webinars—interactive and informative

Expert online instruction allows you to attend from anywhere. Group question-and-answer sessions let you take part in the learning process.

View our upcoming Webinars schedule

Classroom Training—in-person learning

Connect with Jackrabbit customer support pros and other users in person at a location near you.

Learn more about our Classroom Training

Help Documents—step-by-step user guides

In-depth, visually enhanced descriptions of Jackrabbit’s features that will answer almost any question you may have.

Check out our Help and Guides

Import Your Data—we’ll move it for you

Get a free import of your data during your free trial to get a realistic experience with the software.

Get your information over to Jackrabbit now