A passion for teaching and caring
helped found Jackrabbit Music

Jackrabbit co-founder and former competitive gymnast Mark Mahoney experienced the business challenges faced by every owner of a teaching-based business. He sought operational solutions, and when he found that none existed, he joined forces with Mike Carper in 2004 to develop the first online class and lesson management software. The pair decided to share the result with music school owners like you. Over the years, they’ve built a support team that is unparalleled in every area, from marketing to onboarding to development.

Careers: Be Part of Our Team

We’re always looking for exceptional people who are devoted to making a difference in our clients’ lives and businesses.

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We now have more than 5,000 customers in locations across the United States and in 28 additional countries—that translates into more than 12,000 schools. Although other music school software options exist, we know that Jackrabbit Music is the best music school software on the market. Our commitment to working closely with owners like you is what helps Jackrabbit Music stand out. In a sense, you’re what makes Jackrabbit Music the best option available.

From that first day, Jackrabbit Class—which includes Jackrabbit Music—was motivated by a passion for service, great ideas and support. On top of that, the Jackrabbit team has always been devoted to doing whatever owners like you need to grow thriving schools. Guided by precious feedback from those who use Jackrabbit software, we can continuously evolve every feature of your music school software. Jackrabbit was founded to advance the industry we love, and we’ve been transforming music schools like yours since we first began.

Award-winning software—at your fingertips

The industry has honored us by recognizing our contributions and dedication to being the very best.

Consistently earned ranking on this prominent Inc. Magazine listing

Winner in the Small Business Category

Ranked as a highly entrepreneurial company on Entrepreneur Magazine listing

Winner for Customer Service and finalist for Workplace Culture

Jackrabbit earns #14 ranking in statewide listing

Earned rankings based on independent employee survey data

We win when you achieve your goals

Giving more than stellar service

We work to build authentic relationships with music school owners like you. Our team does everything based on integrity, sincerity, reliability and a level of attentiveness that surpasses great service.

Sharing in success

What makes us most proud is that our shared success supports learning in the community, helps you shape the futures of your students and boosts your quality of life thanks to ease of use and time savings.

Eager to help

We maintain the largest and most highly skilled team in the industry. From our U.S.-based onboarding team to team members closer to home, we support you on your business journey.

Zippy embodies our values

Our mascot Zippy personifies our values and our conviction that it’s fun to help music schools flourish by leaps and bounds. You get zippy replies and fast implementations. We’re all ears. Also: Zippy is quick as a whip and a hit at parties.

Thank you for your support, Jackrabbit!

“Jackrabbit’s Support is wonderful! You will experience quick and prompt responses to any question or concern that you have. The Help Center is also full of valuable tips and helps for answering your question before you even have to ask! The Support Team is great to work with, always has time to help, and always provides a solution to any problem. I love that they are always willing to implement suggestions if they find that it would be helpful for others. Thank you for your support, Jackrabbit!”
– Janene Brackbill, Administrative Assistant, Piano Central

Our team is passionate about serving—and it shows

Outreach: Jackrabbit team members regularly give their time to fight hunger at Second Harvest Food Bank of Metrolina


The team is excited to meet clients and students

User training

User training: Jackrabbit clients connect with each other as they master their Jackrabbit software

Visiting customers like you

Visiting customers like you: Our team travels to meet with business owners in their care centers, gyms and schools

Our culture of caring extends worldwide—through outreach

Exceptionally helpful and genuine: That is how the industry views our teams. From donating time and energy to donating funds and
goods, the Jackrabbit team’s compassion extends to our support of worthy causes worldwide. In addition, we help Jackrabbit
software users with training scholarship programs and the like. These are some of the organizations that we support.

Take Jackrabbit Music for a spin

Free Live Online Demo

We make it easy to try and learn one of the industry’s
most trusted class management software.

Free Live Online Demo

Free Trial

We’ll import your actual school data, so you can try
our life-changing software free for 30 days.

Free Trial

Talk to one of our knowledgeable product coach team members with any questions
(704) 895-4034