Enhancements

Enhancements

Jackrabbit is always improving and adding new features and enhancements. Review the latest
enhancements below and click at the bottom to see more enhancements.

Customized Live Demo
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#DateEnhancementDescription
103/19/19Staff Portal - Added Email Reply Option

When a staff person is allowed to send emails from the staff portal, there\'s a new option to have the email replies be sent to the staff person\'s email, instead of the organization email. This setting is found either in Staff Portal>Settings>Edit All Staff Portal Settings or in each person\'s Staff Record>Portal Settings tab. See Setting

If you haven\'t started using the staff portal, use the Staff Portal Guided Set Up to get it up and running.

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203/19/19List All/Active Classes - Improved Tuesday & Thursday Filters

Filtering classes by Tuesday and Thursday is now easier\! Simply use Tu to search for Tuesday classes and Th for Thursday classes. Blog with more information

303/19/19Fee Summary Report - Added Summary

The Fee Summary Report now has a Summary option which summarizes fees for each Category 1 and Transaction Type. See Summary Setting,   See Summary View

403/07/19Paid Fees : Added Fee Date Search Criteria

Paid Fees now has Fee Date From/Through as a search criteria\! This will helps schools using accrual accounting, to make adjustements for:

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503/07/19Class Skills/Levels Report - New Progress Report Option

Class Skills/Levels Report has a new progress report option\! This report includes:

  • An overall skills status bar 
  • Status bar for how many skills have been started, tested and attained
  • A legend for started, tested and attained
  • Each skill and sub-skills\' status
  • Your logo
  • See New Progress Report

To see the progress report in your database, go to the Class Skills/Level Report and in the Display Settings Section, select I would like a skills progress report. See Skills Progress Report Setting

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602/19/19Class Skills/Levels Report - New Worksheet Option

A new Skills Worksheet is available which allows teachers to quickly view and check off students\' skill progression on paper. This is especially valuable to swim schools who can\'t have tablets/phones by or in the water but is useful to all schools wanting a printed worksheet format. See Worksheet Format

This is available through the Class Skills/Levels Report and selecting the worksheet option See Worksheet Option

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702/19/19Scheduled Emails - Added Send Now Option

Scheduled Emails now has the ability to send a scheduled email now. To do this, go to Scheduled Emails and click the new Send icon See New Send Icon

Then click the Send Now button See Send Now Option

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802/19/19Student Attendance Report - Added Setting

Student Attendance Report has a new display setting option to Ignore class start and end dates. This is helpful to those who run perpetual classes, meaning their classes don\'t have end dates and the same classes are used indefinitely. This allows more attendance history to be displayed. See New SettingBlog with more information

901/29/19Email Families: Search Criteria Change

Email Families now has the Enrollment Status search criteria grouped together and moved to the top. Also, if you select search criteria which doesn\'t work together, Jackrabbit recognizes this and will notify you with an on-screen alert. See Email Families Changes

1001/29/19NEW Fee Summary Report

A new Fee Summary Report was created to help you easily see what has been paid and what is still owed. Highlights about the new report:

  • Simple format provides valuable information using the Transaction Date
  • Easy to read - only one row per fee 
  • Amount paid column includes all account credits, not just the payment
  • View accounts receivable by a specific Category 1 or Transaction Type

See Fee Summary Report

1112/20/18New Makeup Expiration Date

New makeup expiration date option is now available to you\! Go to Tools>Edit Settings and in the Student Settings section, you\'ll see the following options:

     *No expiration date - they can makeup the missed class at any time

     *Based on a time limit - # days, weeks, months

     *Until the last day of the session

See Makeup Expiration Setting

1212/20/18Family ePayment Listing: Add email from grid

Family ePayment Listing now gives you the ability to send an email from the results page, to make contacting families easier.

1312/04/18Parent Portal - Fixed Fee Messaging for EnrollmentsFamilies with fixed fees will now see messaging in the parent portal when enrolling. This lets them know they have a fixed fee and no fees will be posted at the time of enrollment. It also tells parents the fixed fee amount is subject to change due to the new enrollment and will be reviewed by your organization. See Messaging Example

Your organization will receive an email letting you know a family/student with an active fixed fee has enrolled into more classes. This is your notification to review the fixed fee for possible changes.
1412/04/18Attendance Improvements in Staff & Parent Portal

Staff'); document.write(' Portal has been improved to make it a cleaner and easier experience.

*Replaced icons with words See Example
*Added Attendance button to shows the student\'s attendance history. This makes it easier to identify any attendance issues. See Example

Parent Portal now has the option to show attendance issues. If you\'d like parents to see this information, go to Tools>Parent Portal>Setting to turn it on. See Example

1512/04/18Skills Email - Added Notes, Date & Direct LinksThe skills email sent to parents now includes the skill note, along with the date the note was updated. We\'ve also added a direct link to the Parent Portal and links to view the skill or watch the skill video. See Skill Email Example
1612/04/18New Family Discount RuleTuition Discount Rule can now be at the family level. This makes tuition discount rules even more powerful by over-riding the rules associated with the student\'s classes and forcing Jackrabbit to use the family assigned rule insted. See Family Rule Example
1711/20/18New Custom Billing CycleNew Custom Billing Cycles are now available in Tuition Billing Settings\! You can now easily create a custom billing cycle starting from the date of your choice and running anywhere between 1 to 52 weeks. To add a custom billing cycle, click Tools>Edit Settings>Tuition Settings. Then click on Manage Tuition Billing Settings.
Visit our Help Center for more information
See Tuition Billing Settings Example
1811/20/18Post Tuition Fees - Billing Cycle Format ChangePost Tuition Fees\' Billing Cycle start date is now a drop-down list. See Billing Cycle Start Date Example
1911/20/18Student Attendance Report - New Summary OptionStudent Attendance Report now has a summary option, which will show one row per student. See Student Attendance Report
2011/06/18Staff Portal - New Skill Started Icon

Staff Portal has a new icon to represent the Skill Started status. See Skill Started Icon

2111/06/18Parent Portal - Added Add/Update Credit Card AddressThe Parent Portal now allows parents to add and update their credit card billing address.
2211/06/18Skills Email - More Visually AppealingThe Skills email sent to parents is now more visually appealing and mobile responsive. See Skill Email Example
2311/06/18Discounting & Prorating - Added to Parent Portal, Quick Registration, Class & Student Enroll ButtonsAutomatic discounting & prorating has been added to several places\!
*Parent Portal - Parents will see an accurate tuition amount in their cart to see the exactly amount of tuition. Parents can also click on the transaction after it\'s posted to see the calculation details. See Parent Portal Cart
*Quick Registration - Jackrabbit calculates the discounted and prorated tuition in the Post Enrollment Fees page so your front desk doesn\'t have to\! See Quick Registration Post Enrollment Fees
*Class Detail\'s Enroll button - Similar to Quick Registration, the Post Enrollment Fees page calculates the discounted and prorated tuition.
*Student Detail\'s Enroll button - Similar to Quick Registration, the Post Enrollment Fees page calculates the discounted and prorated tuition.
2409/25/18Staff Portal - New Attendance OptionsStaff Portal has additional attendance options\! These are Late, Left Early, and Observing. This allows staff to correctly represent the student\'s presence in a class. To try it in the staff portal, click the Present button\'s down arrow See New Options in Staff Portal

The Student Attendance Report was also updated with new columns for % Late, Left Early, and Observing. This will allow you to quickly and easily identify problems. See Student Attendance Report New Columns
2509/25/18Student Attendance Report: Misc ImprovementsStudent Attendance Report has a few improvements:
*New Absence/Attendance button on the student page. This button opens the Student Attendance Report
*Button also added to the class page
*Instructor list now separates active and inactive instructors. Active instructors sort to the top
See Absence/Attendance button example in a student page
2609/11/18Parent Portal: Fees for Waitlisted Classes Not ShownParent Portal will no longer show the class tuition fee when a student is waitlisted into a class.
2709/11/18Student Attendance Report: Added Class StatusStudent Attendance Report now has Class Status as a search criteria See Class Status
2809/11/18Class Rolls: Added Parent Last NameClass Rolls will now show the parent last name. Also, if you track attendance, the Absences/Makeups section will no longer show.
2908/28/18Parent Portal - Added Staff NicknameThere\'s a new Parent Portal Setting for Show Instructor Nickname. When set to Yes, a new field appears in the Staff page called Public Nickname. When a nickname is entered, the Parent Portal shows the nickname instead of the instructor\'s first and last name. See Parent Portal Setting, See Staff Page, See Parent Portal
3008/28/18Calendars - Font changed for dark '); document.write('backgroundsThe calendars (weekly calendar, day view, room view) now use a bold white font when the class\'s background color is dark. This makes it easier to read. See Calendar Example
3108/15/18Family Address Listing: Added Email OptionYou can now email directly from the Family Address Listing report. Simply check the families to include and click the Email button at the top left of the page.
3208/14/18New Term Legacy SkillsA new term has been added to Jackrabbit for Legacy Skills. This is to differentiate between the skills shown at the top of the student\'s Skills tab and the skills shown at the bottom of the page. See Students Skills Tab. The Skills label on the Class Rolls search criteria page was also updated to Legacy Skills. See Class Rolls Search Criteria
3308/14/18Staff Portal: Added Grade Level

Staff Portal now shows students\' grade level inside the More button. The layout of the information was also updated to make it easier to read. More button with Grade Level & New Layout

3408/07/18New Discounting & Prorating Wizard

A wizard for discounting and prorating tuition is now available to guide you through the set-up\! We also updated the tuition settings page to a simplified look. To see the wizard and the new settings page, go to Tools>Edit Settings and click on Tuition Settings. See Wizard , See Tuition Settings

3508/07/18Email Listing Report: Added Column Search FiltersEmail Listing now has a search filter in each column to find what you need faster. See Email Listing
3608/07/18Family Balance Summary & Contact Listing: Added Email OptionYou can now email directly from the Family Balance Summary and Contact listing reports. Simply check the families to include and click the Email button at the top left of the page. See Email Option Example
3707/31/18New Student Attendance ReportNew Student Attendance Report is now available\! This report gives visibility to the following for each student:
*Number of classes for the date range
*Number of absences
*Number of attendances
*Percentage of attendance
*Ability to email directly from the report
To see the new report, click on the Report option in the top menu and then click New Reports. Find the report, See search criteria, See report
3807/17/18'); document.write('Weekly View/Schedule: Name Change to Weekly CalendarThe Weekly View, Weekly Schedule and Monthly Schedule names have changed to Weekly Calendar or Monthly Calendar. See Name Changes
3906/19/18Parent Portal: Added Print Skills, Cart Financial SummaryParent Portal now has the following:
*Print Student Skills See Print Skills
*Financial Summary in the Cart See Cart Financial Summary
4006/19/18Parent Portal: Added Print SchedulesParent portal now has the option to print student schedules\! View Print Schedules
4106/06/18Events: New Copy & Edit OptionsEvents have new copy and edit options\!
*New Copy Event Type button See Copy Event Type
*New Copy icon inside an Event Type\'s Dates & Times tab See Copy Event Date
*New options when editing an Event\'s Date See Edit Event Date
4206/06/18Edit Settings>Drop-down Lists: Renamed Hide & PrivateEdit Setting\'s Drop-down List pages were changed to improve the Hide and Private names, so they are more meaningful to you. The new names are Hide from customers and Hide from users. See New Names
4306/06/18Staff Portal: Change to Class Name for Private ClassesStaff Portal\'s Manage Classes list now shows the student name, instead of the class name, when the class max size is 1 and enrollment is also 1.
4406/06/18Parent Portal: Added Print, Changed Category DisplayParent Portal now does the following:
*Print Class Schedule See Print Schedule
*Print Absences See Print Absences
*Uses Category1-3 customized labels for filtering when enrolling See Category Filter
4506/06/18Parent Portal: Cart ImprovementsParent Portal\'s Cart is updated to improve the parent experience when enrolling
*If you don\'t post tuition fees in the parent portal, parents will not see the cart. Instead they\'ll see a confirmation of enrollment.
*If you do post tuition fees in the parent portal, parents will see the cart. The language and workflow was made more intuitive to guide them to the next step
See example
4606/06/18Who\'s Scheduled to Be Here: Multiple ChangesWho\'s Schedule to Be Here report has improved with the following:
*Category1 is multi-select
*'); document.write('Instructor added as a search criteria
*Show Student/Barcode ID added as a display setting
*Columns added for Category1 and Student/Barcode ID
See New Options
4705/22/18Reports Menu: Added Report Categories, Removed Individual ReportsThe Report menu no longer shows a long list of individual reports. Instead, it shows report categories, for example Families/Students, Classes/Enrollment, etc. See Report Menu

If you don\'t know the category the report you\'re looking for belongs to, click on Find Reports in the Report menu and use the Keyword Search field.

You can save any report as a Favorite for quick access. Saving a report as a favorite
4805/22/18Time Report: Added Salaried Search CriteriaTime Report has a new search option for Salaried. This includes a drop-down option for Yes, No and No Value. No Value makes it easy to find staff who\'s Salaried field is blank because it hasn\'t been set. See Time Report\'s Salaried Search Criteria
4905/22/18Problem Accounts: Added Search Criteria to Several PagesSeveral pages have a new search criteria for Include Problem Accounts, with a Yes/No drop-down list. Each page is listed below with it\'s default setting value:
*Email/Text Families - default is Yes
*Email Listing Report - default is Yes
*Lead File\'s Mass Archive - default is No
*Lead File\'s Email Leads - default is Yes
*See Lead File\'s Mass Archive Example
5005/15/18Parent Portal: New Events Calendar IconParent Portal\'s Find Events page has a new View Calendar icon so parents can see events in the old calendar format. Once a parent selects an event in the calendar, it takes them back to the portal, where they click Add to Cart.
See Find Event\'s View Calenard Icon
See Event Calendar
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